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Professional services

Give your next move a clear plan.

Whether you need to move platforms, connect environments, or implement a new capability, zephyrcloud helps turn the requirement into a practical scope and delivery plan.

Professional Services covers work that creates, migrates, redesigns, integrates, or materially expands an environment beyond routine managed operations.

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Projects we can help scope

  • Microsoft 365 migrations, tenant consolidation, and collaboration redesign.
  • Azure assessments, environment builds, migrations, and architecture changes.
  • Integration between public managed cloud and on-premises systems.
  • Identity, network, backup, and recovery design associated with an agreed project.
  • Business application and data integrations.
  • Custom AI assistants and workflow automation.
  • Complex voice routing and business-system integration.

Hybrid integration with clear responsibilities

We begin by understanding which systems must remain on-premises and what needs to connect to the cloud. The scope identifies access, connectivity, identity, security controls, application dependencies, testing, and cutover or rollback requirements as applicable.

Your internal team and other providers can remain part of delivery. We agree who owns each component and who supports the resulting environment.

From project to ongoing service

Each project establishes deliverables, assumptions, acceptance criteria, and handover. Where ongoing management is needed, we define a separate managed-service scope rather than treating the project as an unlimited support commitment.

Bespoke security and compliance projects

We scope security assessments, identity and access design, cloud hardening, secure application integrations, logging, monitoring configuration, and remediation projects around your environment and priorities. Security requirements, testing, rollback where applicable, and handover are part of delivery.

Our NIST CSF 2.0-aligned approach helps organize gaps, priorities, and technical evidence. We can support documented control implementation and preparation for customer or auditor requests without implying certification or a guaranteed compliance outcome.

After implementation, we agree who monitors findings, maintains controls, and owns escalation. Security & Compliance and Fully Managed IT Services provide routes into ongoing care.

Choose your management relationship

Choose how much daily responsibility you want to retain. With self-directed services, you lead routine activity with guidance and AI-assisted support where available, escalating unresolved issues to a human by email or chat. With Fully Managed IT Services, our team performs the agreed daily work and provides human-led support during your contracted hours.

Security remains part of both approaches. Portal-based AI support is in development; available support channels and capabilities are confirmed in your agreement. Local devices, local networks, and after-hours support are outside our current managed offering.

Security is part of how we do business.

Across every offering, we implement agreed safeguards, monitor supported security findings, and follow through on approved improvements. Our NIST CSF 2.0-aligned approach connects practical protection with clear responsibilities and compliance support.

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Your next step

Let’s find your starting point.

Start with your environment, your priorities, and the outcome you want.

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